Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–2 working days (Monday–Friday, excluding UK public holidays).
Orders placed after business hours will be processed the next working day.
UK Shipping
We currently ship within the United Kingdom.
Estimated delivery time:
1–3 working days after dispatch
Delivery times are estimates and are not guaranteed.
Tracking
Where applicable, tracking information will be provided once your order has been dispatched.
Shipping Responsibility
Once an order has been dispatched, responsibility transfers to the courier service. We are not responsible for delays caused by:
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Postal service disruptions
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Weather conditions
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Customs or regulatory inspections
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Incorrect address details provided at checkout
Please ensure your shipping information is accurate before placing your order.
Incorrect Addresses
If an incorrect address is provided and the parcel is returned to us, additional shipping fees may apply to resend the order.
Lost or Delayed Shipments
If your order has not arrived within 5 working days of dispatch, please contact us and we will assist in investigating the shipment with the courier.
Research Use Notice
All products are supplied strictly for research purposes only.