Questions? Find quick answers on orders, shipping, testing, and peptide handling or contact our team for support.
Frequently Asked Questions
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Are your products for human consumption?
No. All products are sold strictly for research purposes only. They are not intended for human consumption, medical use, or veterinary use.
How long does shipping take?
UK orders are typically delivered within 1–3 working days after dispatch.
Do you offer bulk or wholesale orders?
Yes. We accommodate bulk and wholesale research orders. Please contact our sales team directly to discuss volume pricing and availability:
+44 7981 875083
(Whatsapp)
Can you provide guidance on product usage?
Our team can assist with general product information within regulatory limits. Please contact our sales team for further details.
Do you supply products not listed on the website?
Yes. We have access to a wide range of research compounds and related products beyond what is currently listed online. Please contact our sales team to discuss availability and sourcing enquiries.
What is your refund policy?
Due to the nature of research-use products, we do not accept returns or offer refunds once an order has been dispatched.
However, if your item arrives damaged or defective, please contact our team within 48 hours of delivery with clear photographic evidence. We will assess the issue and arrange a replacement where appropriate.
Do you provide Certificates of Analysis (COA) or purity testing?
Yes. Certificates of Analysis and relevant purity documentation are available upon request for research purposes.
Please contact our sales team directly to request documentation for a specific product or batch.